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Return Policy

Grandeur Co. Jewelry guarantees the quality of all our jewelry. If your Grandeur Co. Jewelry purchase does not meet your satisfaction, you may return your item(s) within 30 days from the date of shipment for a full refund. The return item(s) must be in its original condition, unworn and unaltered in any way to be eligible for a refund. Once your return item(s) have been received and inspected, a credit (excluding any delivery charges) will be applied to your original method of payment within 10 days. Shipping costs are non-refundable. Customer is responsible for the cost of return shipping cost. Email us at support@grandeurcojewelry.com to request a return.
Consider using a trackable shipping service or purchasing a shipping insurance when shipping an item(s) over $50. Grandeur Co. Jewelry is not responsible for return item(s) lost, misplaced, or incorrectly delivered.

Exchanges

We do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order. To request replacement item for defective or damaged item, please send email at support@grandeurcojewelry.com

Late or missing refunds

If you haven’t received a refund after the 10 days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@grandeurcojewelry.com